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Showing posts with label mobile. Show all posts
Showing posts with label mobile. Show all posts

Friday, April 30, 2010

Game- and mobile dev gun for hire

I took a big step today and handed in my resignation at I-Imagine to
begin doing freelance contract development, with a focus on mobile-
and game development and consulting.
I've signed for my first gig, which will have me working on a really
exciting project for Luma Arcade from June. Of course I'll constantly
be on the lookout for new opportunities, so if you need anything from
advergaming to corporate mobile clients (or know anyone who might) let
me know!
I've got a wide range of experience behind me, including development
on platforms ranging from PC, web and mobile (including iPhone) to PS3
and Xbox 360. Language/tech wise the list includes C++, C#, PHP, Java,
various middleware platforms and soon Flash and XNA.
In addition to development and consulting in these areas, I can offer
training as well.

That's my sales pitch for now, if you have any projects you could use
me on or just feel like donating to keep me in biscuits and tea, I'm
easily reachable on LinkedIn, Twitter, Facebook and all those great
places :)

---
Regards,
Matt

(sent from my mobile, please excuse any typos)

Posted via email from Matt's thoughts

Tuesday, December 08, 2009

iPhone vs Nokia: Packaging and contents

This is the first in a series of comparative posts looking at the iPhone and how it compares to a typical Nokia Symbian device, the N96. While I realize that the N97 would probably be a closer match, I firstly don't own one and secondly feel that the N96 is a better example of Nokia's common Symbian devices. The N96 is (or was) also positioned by Nokia as a very similar device to the iPhone with regards to functionality, focusing on media, navigation and gaming.

Packaging
Steve Jobs and his Cupertino company are known for their love of simplicity (much to the chagrin of two-button mouse users) and this apparently carries through to their packaging choices. The iPhone, despite being some 30% larger than the N95 comes in a box less than half the size. Naturally due to this diminutive size the device and accessories are tightly packed and the amount of additional inner packaging is negligible. Nokia on the other hand have lots of breathing room in their box, and the device even rests in an angled display-like cardboard partition, the partitioned compartments housing accessories liberally packaged. Nokia could really learn a lesson here from Apple in keeping waste to a minimum.

Accessories
In addition to the actual device, both packages include a number of accessories. The Nokia includes a wall charger, USB adapter cable, car charger (a nice touch) and wired hands free kit. The headphone component of the handsfree kit can be swapped out with any wired headset using a standard jack, which is welcome to anyone that doesn't enjoy the feel of the included set. The inline handsfree control has buttons for volume, stop/resume, fast-forward and fast-back, as well as the main action button used to answer or end a call, or to trigger voice recognition (by holding it down for an extended time). The playback controls take some getting used to, but in general do the job.
The iPhone also comes bundled with a charger of course, but it quite smartly makes use of the included USB adapter cable, eliminating the need for an extra coil of cabling. No car charger is included, which is a bit of a pity since it could easily just have used the USB cable in the same way. The included earplug handsfree kit is exceedingly simple-perhaps too much so for such an expensive device. The plugs are basic, but offer crisp and clear sound quality. The inline controls are not as extensive as the Nokia's, and are barely thicker than the earphone cables. The whole arrangement has a cheap feel, and looks as if it would be easily damaged. This is one area where Nokia really wins hands down.

Bundled Software
Whether it be for backing up essential contacts, notes and calendar data or transferring media to and from the phone, software which allows devices as complex as these to interact with a PC (or Mac) are an essential part of the package. Nokia caters for this need out of the box, including their comprehensive PC Suite software on a CD in the box. For Windows users (i.e. the vast majority of computer users) getting everything set up is as simple as popping in the disk, installing the suite and attaching the phone with the provided USB cable. The suite includes, among others, music management software, backup tools, data sync tools and a messaging interface. Internet connected users will be able to download and install the latest maps and software updates to their phone with relative ease (provided they're not behind a corporate firewall, since Nokia still doesn't support ISA servers). The suite also includes all necessary drivers for the phone to be used as a 3G modem, and setting this up is dead simple.
The iPhone, on the other hand, takes it's simplicity a little too far. There is no PC (or even Mac) software at all in the box. The buyer is expected to download and install iTunes for whatever platform they intend to use the phone with. This is a large download, and for users without internet access or with expensive 3G access (not unlikely at all) this is a bit of a slap in the face. Once iTunes is installed, music and other media is of course easily transferred, and data is easily synchronized with common applications, but the solution is nowhere near as robust as Nokia's. Once again, Nokia comes out on top.

Additional goodies
Nokia have begun bundling some decent extras with their phones, and the N96 is no exception. The South African bundle includes the full Transformers movie, a license for N-Gage Tetris and a year's mapping license (more on that in a future post). iPhone comes with exactly zip in this line. For a phone marketed on it's music, gaming and navigation capabilities this is really disappointing. Nokia wins again.

That's it for this post, next up I'll have a look at the phones' general appearance and construction, as well as ease of use.

Posted via email from Matt's posterous

Tuesday, September 01, 2009

Browsing on a Bandwidth Budget

Despite the recent landing of the SEACOM cable and operators rolling out their own local infrastructure, it's easy to forget that many local users are still severely bandwidth constrained, be it due to corporate policies or restrictive internet packages-if only at the end of the month when we start watching that limited bandwidth allocation tick down to zero.
The good news is that one of the best things that the explosion of cellular internet has resulted in many major websites and services to implement low bandwidth versions of their offerings to grab that precious mobile browsing market share. All a bandwidth-limited web user needs to do is get into the habit of using these mobile versions in their PC browser when bandwidth starts getting tight.
Bookmarks and the All-in-One Firefox Sidebar
Firefox's All-in-One Sidebar extension is a great host for these mobile-formatted sites. The narrow view is very much like the screen they were designed for and the text wrapping logic that often makes them unreadable in a full size browser screen works well within the sidebar's limits.
Mobile website sometimes have crazy URLs hidden behind automatic agent detection scripts triggered when the top level URL is visited, so it's worth storing these in a bookmark once they have been tracked down. I use the bookmark toolbar exclusively for these mini-sites.
In Firefox 3.5 the process is very simple:
1. Visit the mobile page you want to bookmark as normal, by entering the URL directly into the address bar or following a link.
2. Click the star icon in the address bar once to bookmark the page, and then a second time to bring up the bookmark parameters.
3. In the "Folder" drop-down list, choose "Bookmarks Toolbar" and click "Done". The bookmark favicon and title should now be visible in your bookmarks toolbar.
4. Right click on the icon for your new icon and select "Properties" to open the extended properties for the bookmark.
5. (optional) If, like me, you prefer to keep your toolbar label-less (the favicon makes it quite clear which site the bookmark represents), clear the "Name" field.
6. Check "Load this bookmark in the sidebar", and click "Save".
You should now have a simple button with the site's favicon that when clicked opens the site in your sidebar.
Sidebar everything with Google Reader
Some of the biggest browsing bandwidth hogs are the unnecessary stock images and huge banners (ads or otherwise) displayed on many websites. All you really want is the content after all. A great way to cut down on all that bandwidth leeching is to subscribe to the RSS feeds of your favorite sites in Google Reader and use Google Reader's great iPhone version (http://www.google.com/reader/i/) or generic mobile version (http://www.google.com/reader/m/) in your sidebar as above. Some sites do limit their RSS articles to just be a summary of the main articles, but at least in those cases you're just getting hit for the articles you actually want to read.
Other google services
Google has implemented mobile versions of just about all their services, and direct URLs for some of them can be found here. If there's anything missing, chances are visiting the main URL on your mobile (i.e. mail.google.com, calendar.google.com, etc) and then using the resulting URL should work just fine.
Sidebar social networking
Social networking sites often have some of the best mobile website implementations. As an example I find Facebook's mobile version is actually more useful for quickly getting in, checking messages and notifications, and getting out. URLs for some of the popular services include:
FriendFeed (third party): http://www.fftogo.com
Ebuddy (for chat across many services): http://m.ebuddy.com/
You'll notice that very often the mobile site url is simply m.whatever.com and that's usually a good starting point to track down whatever mobile site you're looking for.

Tuesday, June 02, 2009

Tech Tuesday: N96 Navigation and Geocaching

One of the focal points of the N96 marketing campaign is it's built in GPS and mapping software. The GPS is a feature inherited from the N95, but unlike the older model the N96 comes packaged with a license for a year's free navigation. While some would argue a feature like turn-by-turn navigation should be a given for any product marketing itself as a GPS (among other things), at current Nokia navigation prices this 'extra' adds just over R900 in value to the N96 package.

The N95's GPS was notorious for taking an incredibly long time (sometimes over 10 minutes) to determine the user's current location, rendering it fairly useless as a means of quickly determining a way home when lost in some dodgy part of town. The addition of AGPS did help somewhat, but the lock on could still be sluggish. This has all been corrected on the N96, and the GPS usually finds the current location in well under 30 seconds, even with online access disabled.

Once a location has been obtained, using the mapping software (Nokia Maps) to navigate to a preconfigured or newly searched-for location is as simple as clicking the middle button and selecting "drive to". Nokia Maps will quickly determine a route according to your preferred settings (highway enabled or disabled, optimal or shortest route, etc). This routing is done on the device if the relevant maps are already downloaded (using the PC based Nokia Maps Downloader, or more direct 'unofficial' methods that unlike the Nokia software can bypass a network proxy). If the map data is not available on the device, and internet access is enabled, the route will be determined online instead. With the 16Gb built in storage there really is no reason to not download the (free) maps for the whole region and remove the need for online access altogether. Routes can be dynamically modified by adding or removing route waypoints. Points can be added from stored favorites, from the map by scrolling to the desired point or through the search interface.

While following an application-determined route, the voice prompts are clear and accurate, and the maps application quickly adjusts to any mistakes you might make by recalculating a new route. Should there be an obstruction ahead, or you wish to modify the route to avoid or prefer highways, the option to do so is literally a click away and the route is recalculated for you. One routing element that is missing in SA is traffic information. This is a real pity, as with the roadworks currently going on along all major routes, locals and particularly visitors would benefit from automatic route adjustment to avoid our plentiful traffic jams.

The maps themselves are accurate and up-to-date. In addition to road data there is a wealth of point-of-interest data. Everything from city, suburb and street names to tourist spots, shopping malls and emergency facilities are easily available through the search bar on the main GPS screen. The search itself could definitely do with some improvement though and strangely enough when using it, less is often more. For example entering "Fourways mall" will return no results, but enter "Fourways" and you'll get a number of results including "Fourways shopping mall". This is not a major gripe, but would be worth improving.

In addition to Nokia Maps, the N96 includes (hidden in the Tools->Connectivity menu) the GPS data applican which will display current location, movement and trip distance information and a handy compass. Landmarks can also be edited manually in the separate Landmarks application. These tools are perfect for pen-and-paper geocachers that prefer to use basic GPS tools to find caches, allowing them to plan ahead by storing cache coordinates as landmarks, and when closer find them with the compass.

Those geocachers who don't mind their tools doing the gruntwork for them will find that Trimble's Geocache Navigator works beautifully on the N96, and provides a great way to quickly locate nearby caches. The application checks the geocache database for caches within a set distance of the current location as reported by the phone's GPS. For each of the resulting caches, the cache description and details can be displayed, along with the associated hint and logs. A map view displays the cache against a map backdrop (sadly the app's street database doesn't seem to include SA), and compass and radar views help to narrow down the cache location. Caches can be marked as found or not found directly from the app, and these logs can be later claimed and modified on the geocaching.com website.

The N96 does an excellent job of replacing a standalone GPS, both for street navigation and for geocaching, and in the latter case is probably a superior choice. The one very serious drawback is that the N96's battery gets drained at a rapid pace while using the GPS reciever, and it's absolutely essential to have a way to charge the phone as needed (the included car charger helps here) or carrying a spare battery.

Tuesday, May 19, 2009

Tech Tuesday: Vodacom’s banner injection still a (minor) pain

As I mentioned last week, we’re swamped at work, so this’ll be a super quick post. I’ve been trying for some time to find a good Last.FM scrobbler for my Nokia N96 (since I now use it as my primary music player). Sadly, every app I’ve tried has had network issues (this includes Mobbler, Vodafone Scrobbler, and Strands Mobile Player).

This morning I had a bit of a eureka moment and checked my access point settings (maybe all the talk of Vodacom’s JSE listing led my mind in that direction), and It turns out my hunch was right. It’s been a while since the whole Vodacom Banner Injection debacle, and after switching to the N96 the proxy setting hadn’t occurred to me. This is something of a testament in Vodacom’s favour, since other than the scrobbler issues I’ve really had no web problems. I would guess though that there are other apps out there that might be affected. So if you are having trouble signing in to third party services or applications, try visiting my previous post on the topic and following the instructions for removing the proxy setting, it might just be the fix you needed.

Tuesday, May 05, 2009

Tech Tuesday: Shozu

I am convinced that one of the greatest additions to mobile phones has to have been built in cameras (the next truly useful big thing will be built in projectors, mark my words, but that's a whole other topic). The best camera you have is the one you have on you, and chances are if it's built into your phone it's always handy. One of the advantages of those gorgeous digital prints and videos you take with your cameraphone is that you can share them with anyone, on just about any platform-Facebook, email, Flickr, Twitter, your own website, the list goes on. Unfortunately the task of actually uploading media to all of these sites can quickly become tedious, especially if you want to add metadata such as tags and descriptions on each service.

Enter Shozu, the one sharing application to rule them all.

What is it?

In short, Shozu allows you to upload images and video directly from your phone to any of over 40 different sharing services, as well as to email addresses and FTP servers. I'm not going to list all the supported sites here, but suffice it to say Facebook, Twitter, Flickr, Picasa and YouTube are just a few of the better known services in a massive list.

Shozu is a free application available for a large selection of phones. I use the Symbian version on my N96 (and all screenshots in this article will be from that version), but the Java version for other phones works just as well (minus some integration) and of course there is an iPhone version as well.

Why would I want to use it?

There are a number of reasons to use Shozu. First and foremost is that it's an easy way to send your photos and videos to all the services you use without having to first copy them to your PC and then upload them with each site's (often clunky) upload interface. Shozu offers a single, quick, clean interface to easily add metadata (including geotags) and upload items.

Additionally, Shozu is designed to be really data efficient. It can optionally upload scaled down images and each item is only sent over the network once, if uploaded to additional sites the upload happens straight from Shozu's servers. The application also offers smart management of access points, so if for example you have a WiFi capable phone, you can prioritize WiFi connections over relatively expensive GPRS connections.

Finally, as an added bonus, you can use Shozu to keep up to date with many of your social networks. After adding sites like Flickr, Twitter and Facebook to the application, you can subscribe to feeds of friends' updates, comments, statuses and photos.

How does it work?

Using Shozu involves 4 steps: downloading and installing the application, creating an account, adding sites and uploading media.

1. Downloading and installing

The easiest way to download the application is from Shozu's mobile site (m.shozu.com)., though the download can be fairly large (around 10Mb for the Symbian version) so if downloading on a PC is possible it's worth the effort [removed as corrected by Shozu's Manny]




2. Creating an account

Creating an account can be done by providing new login details the first time Shozu starts up, or by creating an account on www.shozu.com. I would suggest doing the latter, since the next step is easier that way.

3. Adding sites

There is an "Add Sites" button on the Shozu application's main screen, and in a pinch services can be added this way and immediately be usable from the phone, though uploads will only become available once the verification procedure has been followed for the site by following a link emailed to the user.

The slicker approach is to log in at Shozu.com and add sites there. The process for each service is slightly different, depending on the authentication required by the service (for example Facebook activation requires enabling permissions for the Shozu facebook application), but all are clearly laid out, step-by-step. There is no limit I'm aware of to the number of sites you can add, and you can even add multiple instances of any given service. So if for example you have two Twitter accounts you may want to send different photos to, you can add both of them.

At this point you can specify a 'one click' site, this site is the one that will be integrated into your camera application as I'll discuss in the Uploading Media section.

It's worth mentioning at this point that you may want to add some sites as CC sites rather than as 'main' sites. CC sites don't appear in the Shozu interface at all, but all uploads to 'main' sites are automatically copied to these services, making them perfect for backups.

4. Uploading media

Finally, it's time to upload media using Shozu. If the application is setup to remain on in the background and start automatically, it should integrate into your camera software by default. In this case, uploading photos and videos through Shozu is as simple as accepting the prompt to send to your one-click site after taking the shot.

For a little more control, this functionality can be disabled in the Shozu application (Options->Go to->Settings->Sending), and sending can be done explicitly from the Shozu interface. I prefer this as it allows me to add metadata to the media.

Once the application is open and activated on your phone, you should see a list of the sites you added (if those you added from the web are missing, try selecting "Check for updates" in the menu). Selecting any of these will open the menu for the relevant service, with one of the options being a "Send to .." button. Selecting the "Send to" option shows a list, with thumbnails, of the media on your phone which can be submitted to this service (photos for photo only sites, video for video only sites, and both for sites that can accept both).

From this view it is possible to view a larger version of any item (by selecting it); send a single item (Options->Send); add a caption, description and tags (Options-> Add details) or select multiple items (Options->More Actions->Mark multiple). It's also possible to cancel ongoing uploads.

The "Add Details" screen allows direct editing of the caption and description of the image (these will be preserved across all services that support them) as well as the addition of tags. Tagging is made even simpler by the option to select from a list of the 10 most recently used tags, in addition to specifying new ones.

Items awaiting upload are indicated in the service's send list with the Shozu logo and a green arrow, and those which have successfully been uploaded by an orange Shozu logo.

Uploading to additional sites follows the same procedure, except that items already uploaded via other services are indicated with a greyed out Shozu logo, and will not use bandwidth to upload (other than the request to the Shozu server). As described above, CC locations can be specified through the Shozu website to automatically copy all uploads to additional sites.

What else?

As I mentioned before, uploading isn't all Shozu does. It's certainly what it does best, but for those services that support 'feeds' in the application, it becomes a really powerful general purpose social media application. Accessing the menu for service with feeds implemented (by selecting it on the main application screen) shows an "Add feeds" option below the share option. Selecting this will display a list of feeds that can be subscribed to, and once subscribed these will be updated periodically and be available in the service's menu.

It's also well worth it to spend some time configuring Shozu to your liking and to make optimal use of your available connections. This will ensure you don't ring up a huge data bill from feeds and uploads.

Final word

In case it hasn't been obvious up to this point, I'm a huge fan of this application. It's a well written, user friendly application that implements sharing the way device manufacturers should out of the box. It is highly configurable to suit your exact tastes and genuinely useful. I can't recommend it highly enough and I guarantee once you start using it, everything else will seem inferior.

Tuesday, April 21, 2009

Tech Tuesday: Getting social on Symbian

In this post, I’ll discuss what I currently use on my N96 for social network interaction. Most of the apps mentioned should work fine on any other recent Symbian device and in the case of Java apps, on most  non-Symbian devices as well. The three social networks I use most frequently are Twitter, Facebook and Flickr, so I’ll focus on these.

Twitter

Twitter is the current darling of the social network world. Far simpler than the more populous Facebook or MySpace, Twitter simply asks users “what are you doing right now” in 140 characters or less (see my previous post on Microblogging). Twitter’s greatest strengths are it’s simplicity and the huge ecosystem of clients and services that have erupted around it’s open API. When I first joined Twitter, the service included free SMS updates to users around the world. Unfortunately, a couple of months ago this was scaled back to only include US users. As such, the mobile version of the site (m.twitter.com) and third party equivalents and applications have become essential to non-US Twitter users.

Up until very recently, there have been no native Symbian applications, but within a few days of each other two such applications were released. Gravity and Twittix are both high quality native Twitter clients, with support for multiple Twitter accounts, and all common Twitter activities such as replies, direct messages and favourites. The problem is, at around R50 for Twittix and R100 for Gravity, I just don’t believe their features set them apart enough from free Java based alternatives to warrant pulling out my credit card. Apparently, I’m not the only one.

Which brings me to my (free) preferred choices. If I happen to be browsing the web already (with the native browser, or the excellent Opera Mini), I’ll just use the standard mobile Twitter page, otherwise I start up Twibble. In all the months I have been using it (I first discussed it here), I’ve yet to find another mobile Twitter client that justifies switching. Twibble includes support for all the basics as well as submission of images via TwitPic (present in Gravity, but missing from Twittix). It also includes GPS support, allowing tweets to be prefixed with your geographic location, but this is somewhat obscure functionality that I’m yet find a real use for -and no, as cool as the Twitter/Google Maps mashup TwitterVision is, I don’t consider it a real use. The focus of this application is undoubtedly keeping things small and efficient -as is evidenced by avatars being disabled by default- and it weighs in at a measly 100k.

Another application I use occasionally for Twitter is Shozu. Since I last covered it’s use for Twitter, the clumsy per-contact view has been replaced with a more sensible timeline view. It also has support for TwitPic, which benefits from Shozu’s ‘upload once, send anywhere’ approach to media uploads.

Facebook

I have little doubt that Facebook is the uncontested king of social networking in South Africa. It allows users to connect with past schoolmates, colleagues and just about anyone that will accept a friend request. Activities on the site are hugely varied (thanks again to third party extensibility), but I stick to the basics: status updates, wall posts, messages, photos and occasionally instant messaging. Most of this functionality is more than adequately covered by the mobile version of the site (m.facebook.com), with the two exceptions being instant messaging and photo uploads.

Shozu once again comes to the party for image uploading, allowing easy uploads of photos direct from the phone over any connection. I actually find this preferable to copying photos from the phone to a PC and then uploading them, especially when in the vicinity of a WiFi network. Shozu also has feeds of friends updates, though these are organized in a somewhat inconvenient manner.

Facebook Instant messaging functionality (along with just about every other kind of instant messaging AND voip) is handled perfectly by Nimbuzz. This great universal messaging software allows you to add your facebook ID and chat with other online facebook users in a clean, easy to use interface. Fring is another popular application that does the same job, but I find Nimbuzz to be more reliable and prefer it’s interface.

 

Flickr

As popular as facebook is with the masses for sharing photos, I still prefer Flickr. Probably the best of the Yahoo! owned websites, Flickr places great emphasis on photos as the building blocks of a community. It includes fantastic ways to organize photographs, including massive amounts of additional information for each image, both added directly by users as tags and extracted from metadata within the image files themselves. It’s easy to lose oneself on Flickr, meandering through it’s many “explore” views which showcase some of the great photos users of the site have taken. Viewing content on Flickr is again best performed using their own mobile site (m.flickr.com), but uploading is better handled by third party apps.

Two good options exist on recent Nokia Symbian devices to upload content directly to Flickr. The first is Nokia’s Share Online, which is preinstalled on the phone. This is an incredibly easy way to upload photos and short videos to Flickr, with a shortcut on the standby screen (which displays new content notifications) and sharing options available in the gallery as well. Share online also downloads comments left on your photos, and can be used to view recent uploads by contacts on Flickr. This is an excellent addition by Nokia, and it’s only real shortfall is that it currently only supports sharing to Flickr, Vox and Nokia’s own Ovi.

If it supported facebook, and used the same bandwidth preserving approach as Shozu, I might be tempted to use Share online in Shozu’s place. As things stand, for Flickr my choice is once again Shozu. Flickr is one of the standard available destinations, and feeds are available for comments and recent uploads as well.

 

That’s all folks

These are just a handful of the methods that exist on modern phones for interacting with social networks, and I am by no means claiming they are the best, but they are the best suited to my needs right now. Ultimately, I would still like to see a native Symbian application that leverages it’s native advantages to integrate Twitter and Facebook messaging into the default messaging system, display friend updates on the status screen and facilitate efficient uploading of media to all sites from the standard gallery.

This weekend we’ll be heading out to the lowveld for a bit of R & R. Hopefully I’ll have an opportunity to put Nokia Maps to use and do a bit of geocaching. If so, I’ll have a post on it next week. Otherwise, expect a full review on Shozu, which is long overdue if I look at how heavily I use it.

Tuesday, April 14, 2009

Tech Tuesday: N96 - Media

I have no doubt that when Nokia design the N96, media was one of their top priorities. If the 16Gb of built in storage plus MicroSD expansion slot weren’t enough of a hint, the two sets of dedicated media keys definitely drive the point home. The original N95 (and particularly the 8Gb variant) was already a media powerhouse, so lets see how it’s successor does on the media front.


Media transfer

A portable media device isn’t much good without a means to copy media onto it. The PC Suite and drivers that are included on a CD in the phone package allow the phone to be connected to a Windows PC by bluetooth or by USB. When connected by bluetooth, media can be copied directly to the phone using the Windows shell extension or the PC Suite’s Video Transfer and Music Transfer applications. Transferring over bluetooth may be convenient, but it is fairly slow and quite draining on the battery, and USB is a far better alternative for larger files or collections.

Of the four USB connectivity modes, mass storage mode allows windows (and other operating systems) to treat the phone as a simple mass storage device, and music and other files can simply be copied to the desired location. Media Transfer mode allows the phone to be detected by third party software for media management and syncing. I initially tried using Songbird to manage music on the phone, but after numerous failed attempts settled for Windows Media Player 11, which worked flawlessly with the device. In PC Suite mode, Nokia’s Video Transfer and Music Transfer applications can be used to easily copy media to the phone-though neither has any advanced media views so managing a large collection this way will be challenging to say the least. Both applications can be set up to convert files to formats better suited to the phone before copying them. This can be particularly useful for videos, which will be converted to the phone’s native resolution of 320x240, more often than not significantly dropping the size of the file. I did have trouble with recently encoded xvid files, with Video Transfer unable to find matching audio codecs. The last available connection mode is used for transferring photos from the phone and isn’t relevant to this discussion.

 

General media functionality

Despite the variety of applications used to consume media on the N96, play control is generally very consistent. When the phone’s top slide is closed, the media control keys around the navigation pad are lit and make for easy track navigation and pausing and resuming media playback. Opening the top slide dims these keys and lights the top slide keys instead. This duplication of functionality really does seem to be overkill and I can’t think of a logical reason for including two sets of media buttons. If the top slide buttons had been indented or had some other kind of tactile separation I would have understood their use as controls to be fiddled with in a pocket, but with their flush finish they need to be seen to be used. The playback controls on the hands-free kit provided with the phone are small and similarly flush, and this affects their use as well, though the kit is still handy and a better option than having to pull out the phone and control playback directly.

Free Image Hosting at www.ImageShack.usAnother common aspect of all media software on the phone is it's support for the standby screen. Regardless of the source of audio, minimizing the application will cause current track information to be displayed on the standby screen below the calendar entries section of the display.

Navigation to the various media applications is kept consistent on the N96, all of these are easily activated by pressing the silver shortcut key to the right of the navigation pad and navigating to the relevant menu. The TV & Video and Music menus contain shortcuts to each of these apps, obviously grouped by video and audio respectively. In the case of audio playback, once media is queued up, it can be started immediately by simply pressing the play button on the phone's face.


Stored Music

The most commonly used media functionality on the phone will undoubtedly be it’s music player, used to play music and podcasts stored in the massive internal memory or on an SD card. The player in the N95 was already more than capable, and Nokia have been smart enough to not fix what aint broke. Free Image Hosting at www.ImageShack.usThe built in player supports meta tags on music files and uses these to organize music according to artist, album, genre and (oddly enough) composer-all of these filters are available from the player's start screen. Podcast episodes are conveniently separated from the rest of the library, so no more podcast episodes unexpectedly butting into your randomly selected playlist. Playlist support is as robust as ever, with easy addition of songs (or any grouping of songs) to new or existing playlists. One serious criticism of the music player is that navigation through lists and menus in it generally seems sluggish with large amounts of music on the phone, which is curious considering the N96 was supposed to be designed with that in mind.


Free Image Hosting at www.ImageShack.usThe main player screen displays all the expected track information, elapsed and remaining time, loop and random status and has full support for album art (though the art doesn’t always copy correctly when third party software is used). The player supports custom equaliser settings, playlist shuffle and looping of individual tracks or entire playlists. Additional options include balance control, loudness boosting and the excellent stereo widening effect first seen in the N95. One of three dynamic visualizer effects or the track’s album art can be displayed 'fullscreen' instead of the usual media information. It is a pity that the visualizations haven’t been updated since the N95, as it would have been nice to see some Milkdrop-esq effects being used. Finally, for those that prefer to have their music going in the background and keep using the phone for other things, hiding the player causes the play status and current track to be displayed in the phone’s standby screen. Of course incoming calls and other events fade out and pause the music, which resumes when the call is over. Most commonly used file formats are supported, including AAC, AAC+, eAAC+, WMA (including Windows DRM) and MP3. OGG is not officially listed as supported, which may disappoint linux users.

One element I did find lacking in the native player, considering other social media aspects of the phone, was Last.fm support. Thankfully Mobbler works perfectly on the phone, and will provide an adequate substitute to native scrobbling support for Last.fm junkies.

For those that want to play their music out loud with the phone’s built in speakers, they are satisfyingly loud, though there is some distortion at higher volumes. At a pinch they will definitely do, but an external speaker set would obviously be a better choice for regular 'public' use.

I was really pleasantly surprised by the battery efficiency of the N96 while listening to music. On a full charge the phone will quite easily last a full workday -and then some- if used as a music player. Other activity on the phone will obviously have an effect as well (particularly anything involving data transfer), but the music itself does not cause an unreasonable strain on the battery at all.

 

Streaming audio, podcasts and FM radio

With the N96's excellent connectivity options (Edge, HSDPA and WiFi are all well supported-more on this in a future post) it makes sense for the phone to have good support for online media, and it does.

Free Image Hosting at www.ImageShack.usThe Podcasting application provides a simple way for users to subscribe to podcasts, set them up for manual and automatic download, and listen to them. The application includes a number of podcast directories for casual users, but also allows more advanced users to manually add podcast urls. Free Image Hosting at www.ImageShack.usOnce downloaded, podcasts can be listened to in the Podcasting application itself or in the music player (in which they appear in a separate folder for easy access). Settings include the default access point to connect to, update regularity (manual is an option), as well as storage location and size limits. The Podcasting app has all the options necessary to make it a competent tool, and no unnecessary frills.

Free Image Hosting at www.ImageShack.usInternet radio is equally well represented by the creatively named Internet Radio application. As with the Podcasting app, it includes a directory of stations (organized by genre, language, country and Top Stations). Text search is also available, and works well. After finding a station, it can be played immediately or added to a list of favourites. Once playing, the Now Playing screen displays whatever track information the station provides, as well as the current bit rate.Free Image Hosting at www.ImageShack.us Station information and track history are available on a separate screen. The few available settings allow control over the default access point, and bit rate (and thus audio quality and bandwidth utilization) when connected via GPRS, 3G or Wi-Fi. This is another simple but highly effective application that does it’s job well.

There is a good chance that the N96 will be the device that first introduces some of it's users to the world of internet media, thanks to these simple to use and highly accessible applications. This is an area where Nokia has done a sterling job.

Free Image Hosting at www.ImageShack.usFor those that prefer more traditional broadcast technologies, the N96 includes FM Radio support. The radio application remains largely unchanged from that in the N95. As before, the headphones are used as an aerial, and FM radio won’t work without headphones (or something similar) plugged in-though once connected the loudspeaker can be manually activated. The app includes a station directory though I could not get it working over Vodacom gprs and had to settle for manual tuning. With manual tuning, the application is simple enough to use: just enter a frequency and listen. Stations can optionally be saved as favourites and easily switched between with the track forward and back buttons. RDS is supported, though again I had no luck with it, despite tuning into stations which I know implement the format. The Visual Radio button does the basics well enough but it seems like some testing with South African service providers is in order to get the frills working.

 

Video

The N96 inherits the N95 8Gb's larger 2.8" screen (as compared to the original's 2.6") and keeps the 240x320 resolution. This may not quite match the likes of the iPhone, which can utilize a much larger screen due to it's touch interface, but it's more than adequate for displaying videos clearly. The picture is crisp and clear and colours are vivid. The ample storage easily allows multiple full length videos to be stored and played back, and the TV-Out functionality even allows these to be played back on a TV if so desired.

The built in video player is very simple. Playing video can be paused and resumed, fast forwarded or rewound, and volume can be adjusted. The player is supposed to support resuming playback from where a video was last stopped, though i have found this seldom works correctly. File format support is extensive, with various avi encodings, mp4, wmv (again including DRM infected) and real media all supported. The one missing format I would particularly have liked to see is flv.


Free Image Hosting at www.ImageShack.usThe player forms part of the Video centre application, in which all local and internet video access is handled. This unified approach is quite handy, and a similar approach would have been a good idea in the music application as well. The My videos section of the Video centre organizes all locally stored videos, including downloaded videos and videos captured with the N96's camera. The Video feeds sections contains feeds the player has subscribed to. The Nokia Nseries feed is the only default subscription but others can be found in the Video directory. The obvious popular feed choice here is YouTube Mobile Videos, though a handful of others are also available. I would have liked to have seen a wider choice of video feeds, though in all fairness advanced users could always rather subscribe to vodcasts with the Podcasting application instead.

Free Image Hosting at www.ImageShack.usFree Image Hosting at www.ImageShack.us

Whether feeds are streamed or downloaded and stored seems to be dependant on the stream itself. YouTube videos seemed to download first, but were not accessible from the My videos area, whereas Reuters videos were downloaded and permanently accessible. Application settings include the ability to disallow downloading while roaming and while connected to GPRS, so Nokia has taken some care to ensure ignorant users don't get surprised with big bills at the end of the month. Parental control is available as well, though what an underage user would be doing with such a high end phone is beyond me.

The Video Centre is another application that does what it needs to and no more, and since video use is likely to be limited outside of novelty value and reviewing captured videos, this is understandable.

 

Mobile TV

It has to be mentioned that one of the selling points of the N96 is it's support for DVB-H mobile TV broadcasts. Unfortunately DVB-H is only in a trial phase in South Africa and limited to the Sagem MyMobileTV, so this functionality isn't really of much use as yet. One can only hope that once trials are completed, the technology will be made available to a wider variety of handsets.

 

UPnP

Both the N95 and N96 claim UPnP support as a feature. Unfortunately while it is technically supported, using it is clumsy and unreliable. I run XBMC (which implements a UPnP server and client) on an old Xbox, and also have an Xbox 360 set up to consume media from the XBMC machine. Using the Home media application which is hidden deep in the phone’s tools menu, I was able to locate the XBMC server and browse it’s contents. However when I tried to play the media locally, it failed repeatedly and when I tried to play it on another device, neither XBMC nor the Xbox 360 showed up as renderers.

Free Image Hosting at www.ImageShack.usSharing media from the phone was slightly more successful, with XBMC detecting it on the network as a media source. I was able to add it as a media source to the music, videos and photos sections of XBMC. Browsing and viewing photos worked reasonably well, albeit very slowly and some videos could be played as well (typically very small ones, larger files seemed to fail in streaming or copying). I was unable to get any music at all playing from the phone. The Xbox 360 didn’t detect the N96 as a source at all.

Many of the more commonly used media applications, such as the music player, allow direct playback on UPnP devices on the network, but again I could get neither the Xbox nor the Xbox 360 to show up as renderers, so this functionality was useless.

This is one area which needs a lot of work. I’m not sure whether the issues lie in Nokia’s implementation of the UPnP standards or elsewhere, but in it’s current state UPnP on the N96 is pretty useless. Rather than rushing out a solution to be able to tick the UPnP compliance standards box, Nokia should either leave this stuff out entirely or spend some time testing and perfecting it to make it usable by the average person.

 

Summary

In closing, the N96 shines as music device and does a competent job on video as well. The huge amount of storage (and expansion capacity) combined with dedicated media controls and an impressive array of software dedicated to media discovery and consumption, not to mention comprehensive connectivity options, make this phone an excellent choice for anyone that wants to enjoy their own media on the go and have access to all the great media on the web as well. Some of the more obscure areas of functionality like UPnP need work, but I have certainly found it to be a far superior all-round media device to it's predecessor, and no longer have any need of a separate portable media player.

 

Note: Nokia’s music store is not yet available in SA, though according to MyBroadband it should launch here within a couple of days. As such I didn’t see much point in even looking at that functionality, and will update this post or write a new one dedicated to the Nokia store when I’ve tried it out.

Tuesday, April 07, 2009

Tech Tuesday: N96 – Look and feel

In this, the first of a series of posts on my shiny new N96, I’ll look at the basics: what comes with it in the box, and the device’s look and feel. I’ve decided not to take and include photos of the phone as these can be found in abundance elsewhere, such as on GSMArena’s N96 gallery. In future posts, when looking at software aspects, I’ll include screenshots as needed.

What’s in the box

Nokia’s doing really well on the environmental front (according to Greenpeace, they’re the mobile phone manufacturer you should be buying from), but they still have a little way to go on their packaging. There was a hell of a lot less plastic than you’d find in, say, any Microsoft box, but the box itself is way larger than necessary.

Besides the phone itself, documentation and obligatory Nokia PC Suite CD, the package includes an impressive array of accessories. The included charger is identical to the N95’s and is accompanied by a car cigarette light charger which is an unusual and welcome addition. A USB cable (micro-USB, unlike the N95’s mini-USB) is included for direct PC connection. On the media side, the expected earplugs are surprisingly comfortable and are complemented by a wired playback control and microphone that can be used with any standard headphones, if preferred. Finally the TV-Out adapter allows the phone to be connected to most TVs.

The phone also comes with a year’s local navigation license, the film Transformers (which included a scene in which a Nokia phone transformed into a nasty little metallic critter-some cross marketing methinks?) and a copy of Tetris for the N-Gage platform. These extras do a great job of showing off the phone’s features out of the box, though something a bit higher-tech than Tetris may have been a better choice.

Look and feel

The N96 has received criticism in some reviews for it’s look, with those reviewers preferring the lines and metallic buttons of the N95 models. I for one found the N95’s visual design was one of it’s worse aspects, and I consider the new look a major improvement. It’s quite obvious that the N96’s design is heavily influenced by (if not directly copied from) the N81’s, but I see no problem with this. The clean lines, curved edges and glossy finish look great.

When closed, the N96 has a smooth, uncomplicated look, with the 2.8” screen taking up the majority of it’s glossy black face. The phone call speaker and tiny secondary camera can be found above the screen. With the exception of the silver navigation ring and shortcut button, most of the face buttons are flush with the surface and when in power save mode the four media controls on the face are unlit. These flush buttons certainly look good, but are impossible to use by touch alone, since they completely lack any kind of tactile separation. Unlike the N95, accidentally pressing one of the face buttons while using the navigation pad is unlikely, which is a blessing. The choice to “frame” the phone in a more metallic finish not only sets it apart from the many all-black devices out there, but looks as if it will protect those areas most prone to damage from highly visible scratches.

The top of the device sports the (flush) power button, headphone port, keylock slide and the left stereo speaker (which curves around the corner of the phone). The bottom holds the power and micro-usb ports, the right speaker and a lanyard loop. The left edge has a small flush flap covering the MMC slot. The camera button and volume/zoom buttons are on the right edge next to the left and right speakers respectively. Again, the choice to set all buttons flush with the phone’s surface make them far more difficult to use than is necessary. The camera button in particular is a pain, since it’s necessary to partially press the button to autofocus and then press it all the way to take the picture. The lack of covers on all ports other than the MMC slot is a pity as well, since these can get clogged with dust, affecting their use.

When the main slide is open, the keypad is shown to be another exercise in flush design. The keypad keys consist of four solid horizontal strips of plastic, with three keys on each. Other than slight ridges around the central “5” button, there is nothing to really differentiate the keys, and as a result these keys are also difficult to use by sight alone. This is definitely an area where form should have given way to function, as individual, ridged keys would have been far better.

One of the N95’s unique features was it’s secondary slide, which exposed media control buttons at the top of the device. These keys make a reappearance in the N96, but seem a little redundant with the inclusion of face media buttons (which dim when the top slide is opened). One great innovation in the N96 is that these keys double as game keys, and when an N-Gage game is started the play control symbols disappear and are replaced with circles highlighting their use in games. These are really useful, as using the navigation keys and pressing action keys with the same hand when playing games in landscape mode has always been challenging. It would be fantastic to see Nokia release an application to control mapping of these keys for non-N-Gage games as well.

Finally, the back of the device sports the primary camera lens, dual led flash and Nokia logo on a pattern of curved silver lines with a black background. Unlike the original N95 there is no retractable lens cover, however the lens is protected against dust and grit by a clear plastic cover. There is a small hinged kickstand which frames the camera lens for propping the phone up on it’s side on a surface. This addition is quite useful for keeping an eye on the screen in standby while on your desk, and of course for watching videos, though I am somewhat concerned that it may not last long. The clips on my N95’s small batter cover had a tendency to break, and a completely different (and hopefully much sturdier) approach has been taken with the N96, with the cover now taking up the whole back of the phone.

In summary, the N96 package offers an impressive array of accessories and some decent bundled software extras. It looks great, but as far as controls are concerned the emphasis on trying to keep everything smooth and flush has definitely had a negative impact on the usability of the phone’s buttons.

Next week I’ll move away from the common-review-fodder and put the N96 through it’s paces in the media arena. I’ll look at the media basics and see how it handles some more obscure stuff as well.

Tuesday, March 31, 2009

Tech Tuesday: Nokia Cares

I've actually lost count of how many weeks it's been since I promised reviews of my new 'toy' (I think it was 3). The good news is, I can finally start fiddling with it to start blogging. It's a new Nokia N96, which I managed to wrangle from a certain 'smart mofo with tats' who is involved with the device's marketing locally. So let's consider this my 'full disclosure' clause, I have the phone for the purposes of marketing it-of course the fact that I needed an upgrade anyway with my N95's backlight giving in meant the timing was perfect. I did make 100% sure that I'm not 'censored' in any way, so they obviously have a bit of faith in the product.
The reason for the delay in actually getting to it (and here's where I'm sure Nokia wishes there had been some kind of censorship) is that the first thing I did with the phone -hook it up to a PC and update it to the newest firmware- bricked it. Luckily there's a Nokia Care Centre across the road from our offices, so dropping it off there to get sorted out was no problem, unfortunately it did take almost three weeks for the handset to work it's way up the Nokia Care food chain to someone that realized it was completely fried and issued a replacement handset. I got that replacement today. I can't say the Nokia Care experience was at all pleasant, with the care center only starting to keep me in the loop when I payed them another visit and politely kakked them out for lousy customer service.
One positive aspect is that I discovered Nokia Care points recycle mobile phones, and I mean any kind-not just Nokias. So next time you're looking at that tangled mess of old chargers and broken phones in your desk drawer, throw it all in a bag and drop it off at your nearest Nokia Care center.

I wish I could pass on some gem of wisdom about being careful when updating firmware, but the truth is I did absolutely nothing out of the ordinary. I connected a brand new, fully charged phone with minimal settings adjustments to my PC via USB and accepted the update prompt when Nokia’s PC suite informed me new software was available. I shudder to think how many people’s phones may have been bricked this way.

Next week I’ll finally have a real article on the phone, probably focusing on first impressions and ergonomics. See you then :)

Thursday, August 14, 2008

Fully focused and in sync

No this has nothing to do with lame boy bands, but with two great web tools I started using this week.

ScheduleWorld

I previously raved about GooSync, the great synchronization tool dedicated to keeping mobile devices in sync with Google Calendar. Well my complementary year of pro access just expired and I wasn't in a position to pay for a renewal, so I went hunting for an alternative.

What I found was one of the most powerful free services I have ever seen. The developers of ScheduleWorld seem intent on allowing users to synchronize absolutely everything with absolutely everything else. The service allows calendar and contact data to be kept up to date across Outlook, Thunderbird/Sunbird, Evolution, Google Calendar, PDAs, mobile phones, and any service, application or device that supports SyncML. Additionally, ScheduleWorld offers fully featured web apps for editing (and importing and exporting) calendar and contact data, as well as LDAP access to your contacts, RSS or Atom feeds of your ToDo lists and public Fee/Busy links to be shared with contacts.

That's an incredible feature list, and if my use of it over the last couple of days is anything to go by it works well and is completely stable too. With the aid of the excellent SynchWorld Thunderbird addon (which includes a handy contact merge tool), I have my contacts, five Google calendars and a Remember The Milk to do list flawlessly in sync between the 'Bird and my N95. An unexpected benefit of this is that the annoying ThunderBird pauses apparently caused by Lightning's remote calendar updates are a thing of the past, since the SW plugin works just fine with local calendars.

The one criticism I have of the service is the complex and confusing setup process. The huge array of settings and their completely illogical layout, along with bizarre interface quirks are not for the faint of heart. Even the most tech-savvy of users are likely to be left scratching their head when some obscure setting somewhere or apparently (but not actually) correct setting is botching things up. The developers obviously have impressive technical know-how, but they desperately need a user interface specialist on their team.

In conclusion if you have the time and patience to set it up, ScheduleWorld will offer you a means to easily and effectively keep everything imaginable in synch.

 

LeechBlock

Even with the best of intentions, it's tough not to succumb to the lure of the web now and again when some really unappealing task is sitting at the top of your list. Sometimes a little Big Brother control is just what the doctor ordered. FireFox extension LeechBlock offers just that. It allows you to specify up to six 'block sets' of websites and how access to each is controlled by the extension.

Each set of sites can either be manually specified, or read from a file on a server URL. Sets can be blocked according to time of day, day of the week, total amount of allowed time or a combination of the three. The ability to lock access to settings and even to disallow disabling or uninstalling of the plugin makes it possible to really anticipate your tendency to work against your own best intentions.

While complete corporate web lockdown really can suck, if you need a little help in imposing self control when it comes to your browsing habits, give LeechBlock a try.

Wednesday, June 25, 2008

Vodacom injecting a banner into mobile sites

Bannerized Twitter

This morning while I was in a doctor's waiting room, I thought I'd pass the time by checking out twitter and some other mobile sites. To my surprise I found Vodacom has started injecting code for a banner into sites I visit with my standard phone browser.

Link expired!

What is worse, sites that require logging in (such as Twitter and every single Google mobile site I use) are broken by this meddling, this is the error page displayed when trying to log onto any of these pages.

This is (in my opinion) a really unethical practice on Vodacom's part. Mobile screen real estate is limited enough as it is, without having extra text and images wasting more space. It would be understandable (not the broken logins, of course) if I didn't pay for data, but I pay per meg (and 3g data isn't cheap to start with) so this is really unacceptable.

Fortunately the industrious guys on the MyBroadband forums have already picked up on this and found a solution, just remove the proxy on the phone's internet connection. The following step-by-step instructions posted by joelus do the job on his Nokia E61, my Nokia N95, and presumably all Symbian Nokia models:

Cleared proxy Non-bannerized Twitter

1) Go to 'Tools' on the menu
2) Go to 'Settings'
3) Go to 'Connection'
4) Go to 'Access points'
5) Open the vodacom access point - On mine it was called Internet.GPRS
6) Go to 'Options' - 'Advanced Settings'
7) Remove the Proxy serv. address
8) Viola, no more banner!

Alternatively, using Opera Mini bypasses the problem altogether.

[Update 26/06/2008]

It turns out this is part of a Vodacom effort to make browsing easier for users by reformatting sites designed for desktop browsers, similar to Opera Mini. Apparently Vodafone already does this elsewhere. Unfortunately they didn't have the foresight to warn developers of this (see the thread linked above, at least two mobile app developers complain about the effect on their products).

There are some other nasty side effects as well. Nigel Choi and Luca Passani describe the effect this proxy level reformatting has on sites that automatically redirect to mobile versions, essentially bypassing the mobile redirect and rather serving up a mangled version of the desktop design. The discussion regarding the 'service' is getting rather heated, with the general feeling being that this should be an opt-in system, or at least have an opt-out option.

[Update 27/06/2008]

This is spreading to a couple of different threads (here, here and here) on MyBroadband, and it seems certain applications are affected as well. Simondingle reported on Twitter that Fring is broken thanks to this ballsup and Zandberg on MyAdsl reported at least 14 sites and apps that are broken as well. Last but not least it seems that all downloads over 1Mb in size fail as well.

The bog slow SA press has started picking up on this at last, ITWeb mentioned the customer complaints and concerns in their article on it yesterday.

This really is shocking, Vodacom is essentially using the public as subjects for an alpha test of their technology. Apparently even their support staff are now suggesting the droves of irate customers that complain to disable the proxy setting on their phone if they can (some models don't allow manual modification of connection profiles).

[Update 30/06/2008]

And the issue continues to draw attention! FMTech are carrying an article about customers' unhappiness regarding this fiasco (this blog even got quoted, though not directly credited). It seems from the article and a letter posted on the nicharalambous blog that the Internet Society of South Africa (ISOC-ZA) are getting in on it as well, and have condemned Vodacom for the move. Interestingly they note that Vodacom may well be 'blocking' sites and applications that may be offering services which 'threaten it's business' and are calling for Vodacom to disclose all sites which they block.

On MyBroadband's ongoing thread about the topic (13 pages as of writing!), Vodacom's online representative admits that they "did not expect so many 'problematic' sites". He admitted "In speaking with the other Vodafone countries who implemented this first, they pretty much had the same experience". Surely it would have made sense to include these other company's 'white lists' from the get go? I'm pretty sure many of the major problem sites (such as Twitter and Facebook) would already have been identified by them?

 

[Update 10/07/20080

This whole issue seems to be slowly cooling down, with Vodacom having made a concerted effort to deal with users' complaints. This is case-by-case though and I do have to wonder how many less-savvy user have just been assuming they are doing something wrong and just not reported site problems. In the same thread mentioned above on MyBroadand, Vodacom's representative claims that "first results that came back from the lower-end handset user surveys gave a 88% 'improved' browsing experience". I'd love to know how frequently their respondents make use of anything other than the VLive site though. I did particularly enjoy his comment hon how they (Vodacom) have been hit by this problem:

I think we can now officially declare Vodacom to be properly beaten up, sh@t out, kicked in the groin, spat at, made out to be idiots and general achieved status slightly lower than snail poo on how we deployed this thing......

Made out? I'd prefer to think they were idiots about how they handled it and stubborn ones at that. At least there seems to be steady progress.

Wednesday, June 11, 2008

Microblogging

Due to a recent combination of a lack of focus on a Friday afternoon, the temptation to optimise Natz' always-in-contact behaviour and some gremlins in Twitter's systems I recently tried out a couple of microblogging services and tools. I thought I'd write a quick summary of each of them with pros and cons as I see them. This list is by no means comprehensive, there are loads of similar services and tools out there, but these are the couple I tried. I'll leave the debate about the value (or lack thereof) of microblogging for another time ;)

 

Twitter is a microblogging service. Arguably the most popular service of it's kind, and probably the one to bring microblogging into the mainstream, Twitter is the epitome of simple. Type in a message of 140 characters or less, hit enter, and all your followers see the message. Replies and direct messages to specific users are possible too.

+ Simple as it gets.

+ Supported by loads of external apps and extended by third party service to add things like pictures and location mapping.

+ Integrates well with existing habits (SMS and IM)

- Stability over the time I've been using it is hardly impressive.

 

Plurk is a microblogging service. Similarly to Twitter, Plurk allows users to submit short status messages, but maps these on a graphic timeline and adds the concept of a conversation, as well as a karma score for activity on the service and a verb system.

+ Groups related messages in conversations.

+ Having a 'score' encourages users to be active and social.

+ Integrates with IM.

- Support from related services is limited, and application support is nonexistent.

- Replies in conversations are initially hidden, making a quick overview impossible and overcomplicating the service.

- Verbs really seem like a pointless addition and further complicates things.

 

 

HelloTXT is a social networking update service. The service aims to remove the pain of updating all your social networks, including microblogging services. The dashboard allows quick submission of updates to various services for non-members. Members can customize the services displayed on their dashboard and store the login details for each of their services.

+ Non-members can easily test out the service before signing up.

+ Support for a wide range of networks.

+ Mobile version of the site.

+ Support for sending images.

+ Individual services can be enabled and disabled for each update.

+ Email submission of updates.

+ SMS submission of updates.

- No IM integration.

 

 

A social network updating service. This service is very similar to HelloTXT, and has very similar network support. It is currently in limited beta, with beta codes available on request.

+ Support for a wide range of networks.

+ Mobile version of the site.

+ iPhone optimised version of the site.

+ IM integration.

+ Custom triggers to easily direct updates to specific networks.

+ Email submission of updates.

+ Multiple posting profiles to control which networks updates are sent to.

- No image support.

 

Twibble is a mobile twitter client. Twibble displays tweets from friends as well as submitting tweets. It has an interesting focus on location information, making it a good match for a phone like the N95 with an integrated GPS.

+ Easy to post tweets and view friends' tweets.

+ Easy integration of location data, including realtime GPS data.

+ Stable and quick.

 

Also a mobile twitter client. In the same vein as Twibble, TinyTwitter's distinguishing feature is that it downloads friends' profile pictures.

- Easy to post tweets and view friends' tweets.Friend profile pictures.

- Unstable and buggy.

 

Shozu is an excellent all round content submission tool. In addition to all it's other cool features (some of which I've covered here), it supports both Twitter and TwitPic. You can submit updates to Twitter and view friends' recent tweets. IF only it had a complete, integrated feed of your and your friends' tweets it would be a great option.

+ Easy to post tweets.

+ Twitpic support

- Clumsy separate views of your and friends' updates.

 

Summary

To round up, if it's not obvious from the above my choices would be Twitter, Twibble, HelloTXT or Ping.FM (they each have their advantages) and of course Shozu. Plurk really just overcomplicates things and TinyTwitter is inexcusably buggy.

Friday, April 04, 2008

GooSync adds task 'sync'

The Google calendar synchronization tool GooSync has had a new feature added to it's premium service: Task synchronization.  The naming is somewhat misleading, in the same way as the "contact synchronization" feature, since neither of these actually synchronize any data with any Google service. What they do is store the information on their own servers, acting as an easy to use backup service.

GooSyncAlso like the contact tool, the lack of real synchronization is compensated for with the ability to manage tasks on the GooSync website, allowing a user to add new tasks or edit or delete existing ones. This is a nice convenience, however it doesn't quite make up for the need to still enter tasks manually into Google calendar. No additional setup is needed on a device already configured for GooSync use, which makes utilizing the new service as simple as carrying out a normal Sync.

Task synchronization/backup is hardly a feature that would convince someone already on the fence about purchasing a premium subscription, but it is a nice bonus addition for those that are already paying for the full service.

Thursday, March 20, 2008

Effective Internet Lockdown: Tasks and note-taking

Recently I wrote about the habits I have established to get my Internet use under control and have all things 'net be less distracting. Two of the key points were to plan your day ahead of time, and to break up web workflow by noting incoming links (for example in emails and instant messages) for later perusal. Key to this strategy is having an effective way of listing, prioritising and generally organizing tasks. There are many tools out there to do the job, from paper sticky notes to text files to full blown task management software, and they all have their pros and cons.

My choice of software for these tasks is governed by a pair of simple requirements:

  1. It must be flexible but easy to use.
  2. I must be able to add and view items at any time.

Based on these needs I have settled on Google Notebook.

Flexible but easy to use

Much like using a collection of text files, notebook's loose organization makes it incredibly flexible, yet it's easy to add new items and sections, move them around and alter them. Unlike text files though, there is some inherent level of organization to get you started. My layout of choice is based on an excellent Lifehacker article on using Notebook as a GTD tool, with a few tweaks. This setup allows me to easily copy-paste tasks or task related stuff from emails, IMs, or any other running application into my inbox or an already in progress action (or to cheat a bit and fast-track it to a new task in my next actions list).

Add and view items at any time

  While many people may be able to deal with a variety of input methods for their 'system' and are happy to spend time copying scribbled notes into their lists during their weekly review, I prefer a more streamlined approach. Besides Notebook's nifty browser plugin that makes it easy to grab snippets out of any web page for future reference, the mobile version of the Notebook page makes capturing of notes on the go a snap-and they are ready and waiting when I sit down to plan for the next day.

But wait, there's more!

There are of course other little features in Notebook that I enjoy, such as the rich formatting and the ability to share notebooks. The 'feature' I most like though is one that isn't really related to Notebook itself, it's just the ability to use it as a desktop item in Windows. This means my notes and actions are just a <Windows+D> key press  away at all times, and I don't have to have a 'proper' browser running and risk the distractions that come with it.

Saturday, January 05, 2008

Nokia loses it's way again

It looks like someone had to go and ruin the customer service good start which Microsoft and Nimbuzz started. Last month I updated my N95 to the latest firmware to take advantage of the sorely needed memory management improvements, and it really did the trick. Unfortunately it came with some nasty Nokia Maps related surprises.
The first was that the incredibly useful tracking functionality had been removed. This allowed you to plan a route, show it on the map, and then have the GPS track your location. In the absence of a (premium) voice prompt service subscription, this was an effective way to navigate with the GPS. This is now gone, possibly to force owners of the (already expensive) N95 and other GPS model phones to pay for a subscription to the prompt service (at around R800 for the year). Mean, sneaky move on Nokia's part.
The second issue, which has now rendered the GPS all but useless for me, is their new PC Map loader software. The entire Nokia suite has been 'upgraded' to use the new .Net framework, and besides the issues this introduces as ranted about by Symbian-Guru.com, this makes it impossible for me to use the application. Why? Well because it seems Microsoft can't manage to keep their updates website functional, and for the last week at least (that's how long I've been trying) download.microsoft.com which hosts the installer has been on the fritz!
Honestly, if I were running Microsoft, I'd fire everyone but the Xbox (software) and Windows Live Writer teams and start from scratch! No wonder Bill is bugging out soon..

Friday, January 04, 2008

Double w00t!

It looks like a good year for customer service already. Four days into the year and already I've had two problems sorted out.

Writely so

I moaned in a previous post about the the Windows Live installer making it impossible for me to install the new version of Windows Live Writer. Well as luck would have it I am writing this post in the new version of Writer. Kudos to Joe at Microsoft for sorting me out with an installer that works. Keep up the good work, nice to see the borg still has some humanity to it ;)

Nimbuzzzzzzz

Next up on the pat-on-the-back list is Diana from Nimbuzz. After trying the mobile client I was curious about the PC one. Not only was an installer for Nimbuzz rapidly made available that doesn't fall over thanks to the proxy here after my complaint, but is already directly linked to on the Nimbuzz site.

Now that I actually have Nimbuzz for the PC, I can do a quick review of both versions. Nimbuzz got my attention as (another) multiprotocol mobile IM client. In this case it supports Google Talk, MSN/Live, AIM, Yahoo, Skype and Jabber. It is supposed to work with MySpace and Facebook as well-but that functionality appears to still be under development. Nimbuzz is one of those that requires you to register with them (red light for the privacy-paranoid), so there is functionality available over their network as well such as a simple PM like messaging system and the ability to 'Buzz' other Nimbuzz users' phones to tell them them to come online.

The approach of both a mobile and a PC client is interesting. The PC client looks inspired by Skype (which I'm not fond of to start with), and it still needs a heck of a lot of work. The overall look and feel is clunky, with simple functionality such as being able to resize chat windows missing. The core chat system does of course work, and as always it's nice to have all contacts from one place in the same list, but they definitely need to take some lessons out of the Trillian, Pidgin and Miranda books. The contact window shown on the right has most of the bells and whistles expected these days, but the actual chat window is a very different affair with a very inefficient design space wise and zero customizations available. Avatars do not even seem to work at this stage (though there is an area reserved for them and a default image).

The mobile client is a much more impressive application, and probably has the best interface approach to multiple simultaneous chats I have seen so far in mobile, with a pseudo-tabbed system that can easily scroll between chats by pressing left or right. The small, simple and clear fonts in both the contact list and chat window make for excellent use of the mobile screen, and being able to collapse chat groups makes a lot of sense. In addition to the protocols supported by the PC version, the mobile client optionally imports your phone's contact book to be able to initiate calls to them. This is very much like Fring's approach but the designers of Nimbuzz made some very sensible design decisions that made their app much more practical to use. The one thing keeping me from using it as a full on contacts list replacement is the lack of a search box. If the contact list had an inline text box that pruned the list as text was entered (like the N95's native contact list) Nimbuzz would take over one of my shortcut keys. Finally the app is stable. This should go without saying, but as mobile IM clients have been getting more complex of late, it seems to be more and more difficulty to find one that doesn't occasionally crash for no particular reason. Nimbuzz has yet to crash on me and that's a big plus as far as I'm concerned.

Overall the Nimbuzz mobile is a fantastic multiprotocol client, certainly the best I have tried to date. The PC client on the other hand is way behind the competition, but could certainly catch up if the same clean approach was taken as that used in it's mobile sibling.

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